Upon release of the Dark Energy^® for Adobe After Effects plug-in, we’re offering three forms of support:

1) First, please read the FAQ to see if your question is answered there.

2) Please review the Dark Energy features and requirements to confirm that Dark Energy for After Effects is compatible with your system.

3) If you do not see an answer to your question in the FAQ, you can Submit a trouble ticket for support.

We are planning to have a version compatible with Windows 8.1 by summer, 2014.

KNOWN BUGS:

32 BPC After Effects Crash:
When analyzing with the Anti-Matter module and the After Effects composition is set to 32 BPC, After Effects will crash. Cinnafilm Engineering is working on this and we expect a resolution soon.